Advocated for, architected, and implemented time series capacities organization wide, allowing ngrok to capture request and connection events on behalf of our customers and make them available for exploration in dashboard via an easy to use interface. Mentored and supported adoption of clickhouse and kafka based event processing, storage, and querying at scale organization wide.
Reformed and reimplemented various interview processes in the ngrok engineering org, including various rewrites of existing interviews to provide better signal. Overhauled and evolved the on-call to right size it for a growing organization with multiple teams. Clarified team areas of ownership alongside the head of engineering to improve organization wide communication around responsibilities and expectations.
Worked to establish standards for SDLC process inside of the OSI (observability, security, and identity) team, including planning, translation of product requirements into engineering deliverables, and driving towards completion. Acted as mentor to multiple engineers at various stages in their careers, upleveling them and the team as a result. Helped create and promote a positive and supportive software engineering culture inside the team that supports growth and recognizes contributions across the team.